The second-hand marketplace Shoppers Express Frustration About Sizing Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Online Platforms Backlash
Countless users and merchants are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with similar services.
The platform has recommended to check their listings and manually change the size if necessary, resulting in member annoyance.
Sizing System Changes
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.